Digicomm offers a range of reliable and pro-active maintenance packages to ensure the health of your systems and that they are used to optimal levels thereby guaranteeing early return on investment and minimising downtime – the enemy of every successful business.

Telephone Support

Digicomm 360 provides proactive support and management of your telephone system and associated equipment in relation to the identified current  and future needs of your business. The service is designed to ensure that your system is maintained to a high standard, predefined in our service level agreement (SLA). This service has a fixed fee which is reviewed on a regular basis.

Services will be provided to assist you in resolving problems you encounter with the use or functionality of software and hardware and may include advice, recommendations and information concerning your use of the solution.

IT Support

Digicomm 360 provides proactive support and management of network based services, applications and equipment in relation to maximising output and reducing down time.
The service is designed to ensure that IT systems are maintained to run as quickly and efficiency as possible and as our support is quite often pro-active, you will not be aware of a potential problem until after it has been resolved.

We are unable to guarantee that problems will not occur but we can promise that if they do we will be on-hand to resolve them or suggest a suitable course of action.